TRADE TIME HQ™

Trade Time HQ for HVAC

HVAC software built around your shop.

We take the service and maintenance forms your technicians already use, how your office books and sends out calls, and how finished work is checked and billed, and build them into one system. The technician sees the unit and its history before he arrives, works the checklist, logs parts and photos, and the office reviews the visit before it is invoiced.

  • Built on your own forms
  • Written quote before anything starts
  • Runs beside your paper until you trust it
Illustration: an HVAC technician checking an outdoor condenser unit with a tablet
Illustration, not a customer or a real job.

What exists today and what is built for you

Runs every day today

The foundation every build starts from is Saw Time, our product for concrete cutting, in daily use: time cards with pay rules, job tickets signed on the phone, a dispatch day board, each worker's jobs on his phone, truck GPS, quotes and safety paperwork.

Built for your HVAC company

HVAC is not a finished product today. The HVAC screens on this page are an example configuration with sample data. What gets built for you, from that foundation, is written into your quote before any work starts.

HVAC: every unit and its history

Example configuration

The technician sees the unit, its model and serial and the last visits before he gets there, works down the maintenance checklist, logs the parts, and the visit joins that unit's service history.

  • Equipment service
  • Service address
  • Unit type
  • Model and serial
  • Assigned technician
  • Maintenance checklist
  • Parts
  • Service history
Illustration: an HVAC technician kneeling beside an outdoor condenser, checking it on a tablet
Illustration, not a customer or a real job.

Today, on paper

Maint. reportFall check
Address88 W Sample Ln
Unit4-ton heat pump
Model/serialHP-48 / SAMPLE-0001
PartsFilter, capacitor
Tech____________

Your maintenance form, with every past visit one tap away.

The office screen and the technician's phone

Example configuration with sample data. An HVAC build is scoped with you; it is not a finished product today.

Service, maintenance, installs

Three kinds of HVAC work, three kinds of paperwork

A no-cool call, a seasonal check under an agreement and a system replacement are written up differently. A build follows the paperwork your shop uses for each.

Service and repair

A call, a unit that isn't working, and a fix agreed on site.

  • Service call and time window
  • Problem reported, then what the technician found
  • The unit, its model and serial
  • Repair approved before it starts, parts used
  • Customer signs on the phone

Example line: No cooling: replaced 45/5 µF run capacitor; unit running, supply air 56°F.

Availability: example configuration. Scoped and quoted with you; not a finished product today.

Maintenance agreements

A customer's units, checked every season, with the history kept.

  • Each customer's units listed with model and serial
  • Spring and fall checks when they are due
  • Your maintenance checklist for each unit type
  • Readings and findings kept with the unit
  • Every past visit one tap away

Example line: Fall check, 4-ton heat pump: filter replaced, coil cleaned, drain flushed, no issues.

Availability: example configuration. Scoped and quoted with you; not a finished product today.

Replacement and new construction

An install that runs over a day or more, with equipment to record.

  • The approved proposal or the project's scope
  • New equipment's model and serial recorded at install
  • Crew hours by day, materials to the job
  • Startup readings and photos
  • Customer or GC signs when it's done

Example line: Replaced 3-ton split system, new air handler and condenser; startup readings recorded.

Availability: example configuration. Scoped and quoted with you; not a finished product today.

What each person sees

The field, dispatch and the office

Marked by what runs today in Saw Time and what would be built for your HVAC shop.

What the technician sees

  • His calls for the day, in order
  • Directions in his phone's own maps, and tap to call
  • The ticket already filled with what the office typed
  • Photos, notes and the customer's signature
  • Big buttons and a 4-digit PIN that stays signed in for weeks
  • Taps saved with no signal, sent when it comes back
  • The unit's model, serial and past visits
  • Your maintenance checklists and your parts list

What dispatch sees

  • A day board by technician, calls in order, moved as needed
  • Status that changes when the technician taps
  • The day's calls on a map
  • Truck GPS beside the calls, where trackers are fitted
  • A warning on customers the office has put on hold
  • Maintenance visits due this season, ready to book
  • No-heat and no-cool calls marked your way

What the office sees

  • Finished tickets arrive signed, with photos
  • Prices entered beside the ticket, never on it
  • A list of finished work not yet billed
  • PDF copies to accounting or the customer
  • Time cards from the technicians' taps, with your pay rules
  • Every change to a time card on record
  • Invoices in your accounting system, quoted per build

Runs today in Saw TimeBuilt for your HVAC shop

From first call to go-live

Discovery, scope, quote, setup, rollout

Five steps, and you check the work at each one. These are the same commitments we make on every build.

  1. Discovery

    A call or a visit. Bring a service ticket and a maintenance form and how a day really runs: who schedules, who sends the technicians out, how work gets priced and billed.

    You check: that we've understood your day before anything is written down.

  2. Written scope

    What we'll build, in plain words: the forms, the screens and the rules, from what we learned in discovery.

    You check: that it describes your company.

  3. Quote

    The monthly price and any build fee on their own lines, and our best estimate of the timing. Nothing is built or billed until you agree to it.

    You check: the quote, before anything starts.

  4. Setup

    Your forms, your rules, your technicians and trucks, your logo on what the customer signs.

    You check: each form as it takes shape, against your own paper.

  5. Rollout

    A few technicians run it beside the way you work now, and the results are compared every week. The field goes first and the office when it's ready.

    You check: that it matches. You decide when the paper goes.

Every stage of a build, in detail

Questions HVAC owners ask

Straight answers

Can you match our maintenance form?

Yes, that is where every build starts. We copy your service ticket and maintenance form box for box, in your order and your words. Saw Time's own job ticket was built the same way, from the paper pad its crews already used.

What happens to our customer and equipment records?

We look at where they live today and agree in the quote what comes across. For Saw Time we brought in customers, job sites and years of invoice history from the system the company used before. What is possible for you depends on what your current system can export, and we tell you before you agree to anything.

What does the technician see?

His calls for the day in order; directions in his own map app; tap to call the customer; the ticket filled with what the office typed; places for notes, photos, parts and the signature. Big buttons, a 4-digit PIN that stays signed in, and taps that wait when there is no signal. The unit history and checklists are set up for your shop.

How does the office review finished work?

Signed tickets arrive in the office with their photos. The office enters prices beside the ticket, never on it, so the signed copy never changes. A list shows every finished call not yet billed, and a ticket can go to accounting or the customer as a PDF.

What is included in our quote?

What we'll build, the monthly price and any build fee on their own lines, and our best estimate of the timing. Nothing is built or billed until you agree to it. There is no public price list, because no two shops are the same.

Which integrations are available?

None is live for HVAC today, and we would rather say so. A QuickBooks Online connection is in development and not yet in use with a live company. For anything else you use, we look at it and quote the connection. We won't promise a connection we haven't built and tested for you.

Does it work in an attic or a mechanical room with no signal?

Yes. Taps and tickets are saved on the phone and sent when signal comes back.

What isn't available yet?

Automatic agreement billing and renewals, refrigerant tracking reports, flat-rate price books, online booking and customer text messages are not built. If you need one, tell us; it would be scoped and quoted like any other part of a build.

For HVAC companies

Show me a build for my HVAC company

Five boxes. Boxes marked with a star are needed.

For example: maintenance checklists on paper, keeping each unit's service history, or booking and sending out calls.

We use what you send only to answer you. It arrives as an email to hello@sawtimehq.com through our website host, Netlify. No mailing list, and we don't sell your details.

What happens next

  1. A person reads it. We write back from hello@sawtimehq.com to set up a call.
  2. We look at your paperwork. We ask for a service ticket and a maintenance form from your company, and how a day runs.
  3. You get a written quote. What we'd build, the monthly price and any build fee on their own lines, and our best estimate of the timing.
  4. Nothing starts until you say yes.

Rather email? hello@sawtimehq.com